Privacy Policy

Thank you for choosing to be part of our community at Sligo Live. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@sligolive.ie.

When you visit our website www.sligolive.ie, and more generally, use any of our services (the “Services”, which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services, as well as any related services, sales, marketing, or events.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide when you express an interest in our Services, participate in activities on the Website, or otherwise contact us. This includes:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Job titles
  • Contact preferences
  • Billing addresses
  • Credit/debit card numbers
  • Social media profiles
  • Other similar data

Payment Data

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g. credit card number) and security code. All payment data is stored by WooCommerce. Their privacy policy is available at: WooCommerce Marketplace Privacy Policy.

Please ensure that any personal information you provide is true, complete, and accurate, and notify us of any changes.

Information automatically collected

Some information — like IP address and device characteristics — is collected automatically.

We automatically collect certain information when you use or navigate the Website, including:

  • IP address
  • Browser and device characteristics
  • Operating system
  • Language preferences
  • Referring URLs
  • Usage data
  • Location data

This data is used to maintain security and operation, and for internal analytics.

Information collected from other sources

We may collect limited data from public databases, marketing partners, and other external sources, such as:

  • Mailing addresses
  • Job titles
  • Social media URLs
  • Intent data
  • Other third-party profile info

2. HOW DO WE USE YOUR INFORMATION?

We process your data for legitimate business purposes, fulfilling contracts, legal obligations, and with your consent.

Uses include:

  • Creating and managing accounts
  • Posting testimonials (with consent)
  • Requesting feedback
  • User-to-user communications
  • Managing orders and transactions
  • Running competitions
  • Delivering requested services
  • Sending marketing communications (you may opt out)
  • Delivering targeted ads
  • Improving our Website and user experience

 

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We only share your information with your consent, legal obligations, business needs, or to protect rights.

Legal bases for sharing:

  • Consent
  • Legitimate Interests
  • Contractual Necessity
  • Legal Obligations
  • Vital Interests

Specific scenarios include:

  • Business transfers
  • Vendors and service providers
  • Marketing and advertising partners

 

4. WHO WILL YOUR INFORMATION BE SHARED WITH?

We may share your data with:

  • Advertising/Marketing:
  • Facebook Ads
  • Google AdSense
  • Mailchimp
  • Instagram, TikTok, Snapchat, YouTube

Communication Tools:

  • Facebook Customer Chat

Analytics:

  • Google Analytics
  • WordPress Stats
  • Google Tag Manager
  • Facebook Analytics

Hosting and Testing:

  • WordPress.com
  • Google Search Console
  • Philomedia Smartware

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies, pixels, and similar technologies to collect and store data.

See our Cookie Notice for details and opt-out instructions.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your info as long as necessary for the purposes outlined, or as required by law. We will delete or anonymize data when it’s no longer needed, unless retained in backups for legal compliance.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We implement technical and organizational security measures.

Despite safeguards, no online transmission is 100% secure. Access the Website in a secure environment.

8. WHAT ARE YOUR PRIVACY RIGHTS?

You have the right to:

  • Review your data
  • Request updates
  • Request deletion

EU/EEA residents may contact their data protection authority.
For Swiss residents

9. CONTROLS FOR DO-NOT-TRACK FEATURES

We currently do not respond to Do-Not-Track signals due to a lack of standardization.

10. DO WE COLLECT INFORMATION FROM MINORS?

No. We do not knowingly collect data from children under 18.

If we learn we have collected personal data from minors, we will delete it. Contact us if you become aware of this.

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this notice as required to stay legally compliant.

Revisions will be posted with updated “Last Updated” dates.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Email: info@sligolive.ie
By Mail:
Sligo Live
ATU Sligo
Sligo
Ireland

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

You can submit a request to review, update, or delete your personal data by emailing us at info@sligolive.ie. We aim to respond within 30 days.